The difference between dealership collision centres and independent body shops often comes down to technology, training, and trust. Here’s why dealership-affiliated centres (like Crown Autobody & Glass) are often considered more advanced:
🏭 Why Dealership Collision Centres Are a Step Ahead
🔧 1. OEM-Certified Repairs
- Dealership collision centres usually have OEM certifications from brands they sell — like Honda, Toyota, Ford, etc.
- That means:
- Factory-trained technicians
- OEM parts only
- Repairs done to the exact standards of the manufacturer
Independent shops may be certified, but dealership centres often must be to keep their brand reputation.
🖥️ 2. Access to Proprietary Technology
- Dealership centres often have access to manufacturer scan tools, repair databases, and software updates
- This is crucial for:
- Advanced Driver Assistance Systems (ADAS)
- Sensor calibration
- Complex diagnostics
Most independents don’t have this tech unless they specialize or invest heavily.
👨🔧 3. Factory-Trained Technicians
- Technicians at dealership centres receive ongoing training from the automaker
- They’re up to date on:
- New materials (like aluminum or carbon fiber)
- Modern repair procedures
- Hybrid/electric vehicle repair
Independent shops might not stay as current unless they’re part of a certified network.
🛡️ 4. Warranty Protection
- OEM-certified repairs at a dealership collision centre can protect your factory warranty
- Some automakers may not honor warranties if non-OEM parts or unapproved repair methods were used elsewhere
🔩 5. OEM Parts Priority
- Dealership shops get first access to OEM parts, directly from their parts department
- Independent shops might use aftermarket or recycled parts, unless you request otherwise
💼 6. Integrated with Your Dealership Experience
- Easier coordination if your vehicle is leased or under warranty
- Better recordkeeping — your service and collision history is in one place
- If you’re trading in or selling later, having dealer-recorded repairs helps maintain value
🧼 7. Often Includes Extras
- Many dealership centres offer:
- Advanced repair planning
- Detailing before pickup
- Cleaner, more modern facilities
🆚 What About Independent Shops?
There are excellent independent body shops out there too — especially if they’re MPI Direct Repair or OEM-certified themselves. The key is whether they:
- Use OEM parts
- Follow manufacturer guidelines
- Have up-to-date tools and training
