Frequently Asked Questions

Do I need an MPI Estimate before bringing my car to Crown Autobody & Glass?

For glass claims, you can bring your vehicle directly to Crown Autobody & Glass (any of our 3 locations).

For vehicle repairs, you need to :

  • Call MPI first to report their claim;
  • Obtain an eligible Direct Repair claim number from MPI; and,
  • Call Crown Autobody & Glass to book an estimate and to arrange for repairs.

What is the Advanced Repair Plan Process?

With the Advanced Repair Plan, our team of expert staff will set you up with an appointment for our certified estimators to bring your vehicle in and do a physical damage analysis by carefully inspecting your vehicle for all damage and repairs needed. Once the estimate is finished, we will book you in for repairs.

What are the advantages of Advanced Repair Planning?

Advanced Repair Planning is a major component in Crown Autobody and Glass lean production body shop. Unlike a traditional body shop, we use a strategic disassembly of a damaged vehicle to confirm a complete damage report during the estimate phase so that nothing gets missed. This enables our shop to have all your vehicle’s parts and or additional repairs determined and authorized before your repair appointment date.

I’ve been in an accident, what is the first thing I should do?

Report your claim to MPI at 204-985-7000 and if your claim is Direct Repair eligible call one of Crown Autobody & Glass three locations and we will take care of the rest!

Can I file my glass claim at Crown Autobody & Glass?

We can file your glass claims for you with MPI. No need to call MPI first! Just come in and we can open your claim in any one of our three locations.