MPI Direct Repair
Direct Repair enables customers with eligible auto claims around Winnipeg to proceed directly to a participating repair shop for a vehicle damage estimate after reporting the claim to MPI, rather than attending an MPI Service or Claim Centre.
To be eligible for the Manitoba Public Insurance Direct Repair Program, which can save you time, please complete the following:
- Call MPI first to report your claim;
- Obtain an eligible Direct Repair claim number from MPI; and,
- Call Crown Autobody & Glass to book an estimate and to arrange for repairs.
For claims and general inquiries, call Manitoba Public Insurance.
In Winnipeg
Call 204-985-7000
Outside Winnipeg (and outside Manitoba)
Call toll-free 1-800-665-2410
Deaf Access TTY/TDD
Call 204-985-8832
Hours of Operation:
- Monday to Friday – 7:30 a.m. to 7 p.m.
- Saturday – 8:30 a.m. to 4:30 p.m.
- Sunday – Closed
If you have questions or comments, you can contact MPI electronically using their General Inquiries form. Please allow two business days for a reply.
How It Works
Claims can be estimated at one of MPI’s Service Centres, while eligible Direct Repair claims can be estimated at participating Direct Repair shops. Your estimate options will be discussed with you when you report your claim to MPI. An estimator identifies the damage to your vehicle and determines what repairs are needed.
Once you receive your estimate from an MPI Service Centre, or if you are granted an eligible Direct Repair claim number, we can proceed to work with MPI to get your vehicle repaired.
If you have any questions about the process, simply give us a call.
From the paperwork to the vehicle’s final cleaning, we’ll ensure your repair is handled in the best possible way.
