March 2025

“Loss of use” refers to the inconvenience and cost of not having access to your vehicle while it’s being repaired after an accident or damage claim. It’s typically covered as part of your insurance policy — especially with MPI or private providers — and helps cover your transportation needs during that time. 🚗 What “Loss of Use” Means in Insurance Terms: When your car is in the shop due to a covered claim, you can’t use it. Loss of use coverage helps by paying for: Rental vehicle Public transportation Taxi or rideshare fares (in some cases) So you’re not stranded while your vehicle’s being repaired or assessed. 📋 How It Works: You file a claim with MPI (or your insurer) If you’re eligible, loss of use coverage kicks in Your insurer will either: Arrange a rental vehicle directly, or Reimburse you for transit/taxi costs (up to a daily/total limit) Once repairs are complete or your car is deemed a total loss, the coverage ends 💡 Things to Know: You must be covered by MPI’s optional Loss of Use coverage (or similar through private insurance) — it’s not part of basic Autopac There’s usually a daily limit (e.g., $40/day) and maximum payout cap It’s only available if the loss is covered under your policy It doesn’t cover mechanical breakdowns or routine maintenance downtime ✅ Why It’s Worth It: You stay mobile while your car’s in the shop No out-of-pocket costs for a rental (up to your policy limit) It reduces the stress of being without a vehicle — especially for work or family needs

Let’s walk through the process: Report Your Claim to MPI: First, you need to report the accident to MPI. They will provide you with a claim number and discuss your estimate options. Contact Crown Autobody & Glass: Once you have your claim number, give us a call or visit our website to schedule an appointment. Vehicle Assessment: Our estimators will thoroughly inspect your vehicle to identify all damage. We’ll take photos and document everything for MPI. Estimate Preparation: We’ll prepare a detailed estimate of the repair costs, using MPI’s guidelines and standards. MPI Approval: We will send the estimate to MPI for approval. Schedule Repairs: Once MPI approves the estimate, we’ll schedule your vehicle for repairs at our facility. Expert Repairs: Our certified technicians will perform the necessary repairs using high-quality parts and materials. Quality Check: After the repairs are complete, we’ll perform a thorough quality check to ensure everything is perfect. Vehicle Cleaning and Delivery: We’ll clean your vehicle and ensure it’s ready for you to pick up. Follow-Up: We follow up with our customers to ensure they are satisfied with the completed repairs. Why Choose Crown Autobody & Glass? Local Expertise: As a Winnipeg-based business, we understand the needs of our community. Reputation for Excellence: We have a proven track record of providing high-quality collision repairs. State of the Art Facility: Our facility is equipped with the latest technology to handle all types of collision repairs. Certified Technicians: Our team consists of highly skilled and certified technicians who are experts in their field. Commitment to Customer Satisfaction: We prioritize customer satisfaction and strive to exceed your expectations. Glass Repair and Replacement: We also handle all types of glass damage, including windshields, side windows, and rear windows. Paint Matching Experts: Our paint technicians are experts at matching factory paint finishes. Rental Car Assistance: We can assist you with arranging a rental car while your vehicle is being repaired. Online Appointment Scheduling: Schedule your appointment online for added convenience. Easy to find Location: We are located at a convenient location in Winnipeg. We hope this blog post has provided you with valuable information about the MPI Direct Repair program and how Crown Autobody & Glass can help. Remember, we’re here to answer any questions you may have. Contact us today, and let us take care of your collision repair needs. Visit our Website Call us Today Schedule an Appointment Online

Dealing with a car accident can be stressful. Figuring out the repair process shouldn’t be. If you’re in Winnipeg and have an eligible auto claim with Manitoba Public Insurance (MPI), you can take advantage of the MPI Direct Repair program. At Crown Autobody & Glass, we’re here to guide you through it, making the entire experience smooth and hassle-free. What is MPI Direct Repair? Let’s break it down. Instead of going to an MPI Service or Claim Centre for an estimate, you can bring your vehicle directly to a participating repair shop like Crown Autobody & Glass. This program is designed to save you time and get you back on the road faster. Why Choose MPI Direct Repair with Crown Autobody & Glass? We understand that car accidents are inconvenient. That’s why we’re committed to simplifying the repair process. Here’s how we can help: Streamlined Process: We work directly with MPI, handling the paperwork and communication for you. This means less stress and more time for you. Expert Estimates: Our experienced estimators will thoroughly assess the damage to your vehicle, providing an accurate and detailed estimate that aligns with MPI standards. Convenience: Skip the trip to an MPI Service Centre. Bring your vehicle directly to our accredited repair facility in Winnipeg. Quality Repairs: We use state-of-the-art equipment and techniques to ensure your vehicle is repaired to the highest standards. Our certified technicians are experts in collision repair. Customer-Focused Service: We prioritize your satisfaction. From the moment you contact us to the moment you pick up your repaired vehicle, we’ll keep you informed and address any concerns. Comprehensive Services: Crown Autobody and Glass handles all aspects of collision repair, from major body work, to paint matching, and glass replacement. We are a one stop shop for all your collision needs. Transparent Communication: We believe in keeping our customers informed every step of the way. We will explain the repair process, provide regular updates, and answer any questions you may have. Insurance Claim Assistance: Navigating insurance claims can be overwhelming. We will assist you with the paperwork and ensure a smooth claims process with MPI. Fast Turnaround Time: We understand that being without your vehicle is inconvenient. We strive to complete repairs efficiently and get you back on the road as soon as possible. Warranty on Repairs: We stand behind our workmanship. All repairs are backed by a warranty, giving you peace of mind. At Crown Autobody & Glass, we’re dedicated to providing exceptional collision repair services through the MPI Direct Repair program. We understand the stress of dealing with car accidents, and we’re here to make the process as easy and seamless as possible. Trust us to restore your vehicle to its pre-accident condition, and get you back on the road safely. Visit our Website Call us Today Schedule an Appointment Online